Refund policy

Return/Refund policy is copied Directly from the Clazzio.com website. Please contact us, Summitseatcovers.com for any return or warranty issues and we will handle it for you! For more info on the warranty please go to  https://www.clazzio.com/warranty.php 

Upon receiving your item, BEFORE installing, make sure the product is correct. For seat covers, make sure the color and vehicle type are correct. Then use the included checklist and double check that every piece is in the box.

As a customer, you have the right to reject non-specially manufactured goods within a "reasonable time" for cosmetic or quality objections. We define that a reasonable period for an eligible return is within 5 business days of confirmed receipt of such delivery. Absent an affirmative rejection, the UCC will deem delivery of goods to have been accepted. To effect a compliant rejection of delivery of goods, you (the Buyer) must provide Summitseatcovers.com with a written notice of any "particular defect which is ascertainable by reasonable inspection." Upon receipt of your notice of defect, Summitseatcovers.com will respond either with a letter signifying an intent to cure the defect and/or a formal request for a full and final statement detailing all defects on which you base your rejection.

Once the seat cover is installed, there are NO returns. The manufacturer of the Clazzio product, Eleven International, guarantees the fitment of the seat covers. If you install the covers and for any reason have a fitment issue, we will work with you and the manufacturer to find a solution.

Fee Sharing on Shipping Costs
When you receive your seat covers, or other products and you decide you do not want to install them, do not like the color etc.. 

You CAN RETURN PRODUCTS by following these steps.

1. Contact Summitseatcovers.com to see which warehouse the product needs to return to.
2. Return shipping is to be paid BY the customer. You are solely responsible to pay for the cost of such delivery, including any tracking or insurance, as you determine.
3. A restocking fee of 10% will be deducted from your refund on ALL cancelled orders that have already been shipped. (10% is taken from the total of the product plus any shipping costs initially paid on the order)

DO NOT INSTALL YOUR PRODUCT IF YOU WANT TO RETURN IT.

Custom Orders

A Custom Order defined as ANY seat cover ordered that is 2-3 tone and HAS to be manufactured. A custom order is ALSO any SOLID color seat cover that is NOT a standard color we stock. Some vehicles we only stock a few colors for. If you want a color that we don’t stock, it falls under the rules of a custom order. This is NOT the same as Backorders. Backorders are covers we do stock, that are just currently out of stock.

To place a custom order we REQUIRE a response to our custom order email, or a VERBAL confirmation when placing a phone order. SO PLEASE MAKE SURE YOUR EMAIL IS CORRECT WHEN PLACING AN ORDER.

The custom order email explains the CURRENT wait time for the custom order. We also show you the order you placed, so you can check the vehicle information as well as the colors you ordered. If you realize you ordered the wrong vehicle after we process the order with the manufacturer, there are NO REFUNDS on custom orders. Cancellation of the order once we have begun manufacturing a CUSTOM order is not just our rule, but the law as adopted by several states.

Under the Uniform Commercial ("UCC"), when a merchant (i.e. Clazzio.com) makes a "specially manufactured good" (i.e. custom seat covers), then the contract is valid and enforceable even without an actual written contract. If you place a custom order on our website, and you DO NOT respond to our custom order email or phone calls to attempt an order confirmation, we WILL place your order AS IS after 14 days of non response from you. If you place a custom order on our site, just know you will have to confirm the order! So PLEASE call, or make sure your email is correct!

Since Clazzio.com is providing such specially manufactured goods, let us explain how that impacts you (the Buyer). When specially manufactured goods are involved in a contract, the UCC provides that if you fail to make a payment that is due (which may include a credit card charge-back without prior authorization) or if you otherwise wrongfully reject the goods you have purchased, the Seller (Clazzio.com) has the right to stop current deliveries, cancel the contract or seek to recover lost profits from the Buyer. Also, because most of the goods we sell are specially manufactured, we further have the right to commence formal litigation against any Buyer who breaches their purchase contract. This cause of action entitles us to the full value of the contract. For example, if you purchase $500 worth of product, but then choose to return an item, which we are unable to resell, due to the specialty qualities you selected when you purchased the product, or attempt a credit card charge back, you will remain responsible to repay the entire $500 contract, even if you tried to return the product. Bottom line, like we said before. No refunds. No cancellation of the order once we have begun manufacturing ON CUSTOM ORDERS.